In today’s business environment where customer expectations are constantly rising, the need to add value and differentiate to achieve a high degree of customer satisfaction becomes paramount. With 22 field engineers exclusively looking after our products in the field from launch to obsolescence, Brakes India Private Limited is ready to raise the bar to provide unsurpassed and superior service. Collaborating with OEM’s to eliminate customer irritation in the field and a constant exchange of information on product performance has paid rich dividends in increasing transparency and improving customer satisfaction levels.
Our Motto is “Building today for better tomorrow” with following service initiatives
- 1.Competitive edge through knowledge sharing to all partners in progress through service training school.
- 2.Technical Diagnostic support for field concerns within 24hrs for Metros and 48 Hrs for Non-Metros inside India.
- 3.Product and Technical Information for better after sales service through catalogues and ready reckoners.
- 4.Innovative brake overhauling tools which reduces mechanic fatigue and lowers servicing cost by reducing servicing time and labour.
- 5.Training at door step through our field force to all dealers / garages / OEM regional training centres etc.